Having a Problem Completing Your Donation?
Technology does not always cooperate as smoothly as we would like. If you encounter any difficulty while submitting your donation online, please don’t be discouraged.
Here are a few simple tips that often resolve common issues and can help you move forward with your gift:
- Try a different web browser – Switching to another browser (such as Chrome, Firefox, Safari, or Edge) often resolves unexpected glitches.
- Submit your donation through a private/incognito window – This option bypasses stored cookies and can provide a smoother experience.
- Clear your browser’s cache – Sometimes stored data can interfere with the donation form, and a quick refresh can make all the difference.
We understand that these steps may take a few extra moments, and we truly appreciate your patience and persistence. By going the extra mile, you are not only overcoming a technical hurdle—you are ensuring that your generosity directly supports families who are working hard to build a better future.
At Scott/Bourbon Counties’ Habitat for Humanity, we are deeply grateful for every individual who takes the time, energy, and heart to support our mission of building homes, communities, and hope. We know that making an online donation is not just a transaction—it is a meaningful act of generosity, a reflection of your commitment to helping families in need, and a powerful step toward strengthening our community.